William Madsen, Ph.D., is the founder and director of the Family-Centered Services Project (FCSP) in Massachusetts. FCSP is a training and consultation effort designed to support the development of family-centered philosophy and practice through training, organizational consultation, ongoing coaching, and technical assistance. FCSP uses an appreciative inquiry approach to help community agencies and larger jurisdictions develop institutional structures and organizational cultures that support more respectful and responsive ways of serving families.
Bill provides international training and consultation regarding collaborative approaches to helping and ways to enhance organizational readiness to embrace family-centered work. He has written numerous articles on these topics and is the author of Collaborative Therapy with Multi-Stressed Families (2nd Edition) and co-author of Collaborative Helping: A Strengths Framework for Home-Based Services, which highlights a simple inquiry-based practice framework for family support, outreach, child welfare and residential workers across many different contexts.
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